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Terms and Conditions

1. Definitions:

"Application" shall refer to the application made by a customer to Reselling Done Right for availing an Online Top-Up Gold Loan / Additional Gold Loan. The Application shall be in the form of a request made in the manner and format prescribed by Reselling Done Right on it’s website (www.resellingdoneright.com), and shall form an integral part of these Terms and Conditions.

“Customer” for the purpose of availing Top-Up Loan shall mean, a person who has availed an existing Gold Loan from Reselling Done Right and has his Mobile number registered with Reselling Done Right.

“Customer-ID” or “Login ID” or means as unique identification number assigned to every customer

"Personal Information" shall mean and include the information provided by the Customer to Reselling Done Right.

“Online Gold LoanServices” shall mean and include all the services that customer can access and avail by login through website and mobile application

“Unauthorised Use” means any usage of Online Gold Loan Services which is not in accordance with the Terms.

“Website” shall mean and include website and online transaction portal maintained by Reselling Done Right Financial Services Limited or any vendor appointed by Reselling Done Right Financial Services Limited from time to time.

2. Live photo uploading Guidelines:

To avail the Top-Up Loan, the Customer has to click his Live Photo only. The Customer is not authorised to choose an image from the gallery and upload. The Customer shall ensure that, the Live Photo is not blurred. The file size of the Live Photo shall not exceed 2MB. The Customer shall not use any other image to be captured/third party images captured in the Live Photo. The Customer shall ensure the Live Photo does not include any anti-social element(s)/ object and should not be obscene in nature. If the Live Photo is rejected for whatsoever reason, an alert will be sent to the registered mobile number of the Customer.

The Customer shall be deemed to have unconditionally agreed to and accepted these Terms and Conditions by submitting the Application for availing Top-Up Loan/Additional Loan and/or by performing a transaction, in the form and manner prescribed by Reselling Done Right from time to time.

The Customer hereby represents and warrants that he/she is fully aware that, the instant live photo clicked by him/her shall be affixed to his/her Top-Up Loan Application / Additional Loan Application and hereby grants permission to Reselling Done Right to affix/ reproduce the Live Photo on the Top-Up Loan / Additional Loan Application.

Reselling Done Right shall not be liable for any claims relating to the Live Photo shared by the Customer. The Customer shall be solely responsible for the Live photo, Reselling Done Right is merely affixing the same on the Application at the request of the Customer and shall not be liable for any claims relating to the Live photo.

The Customer confirms that use of the Live Photo shared by the Customer shall not be in violation of any intellectual property rights of the Live Photo. The Customer understand that Reselling Done Right shall have the right to reject, refuse, cancel the Online Loan Application and Reselling Done Right may recall the Online Top-Up Loan if granted, if the Live Photo shared by does not meet the aforesaid guidelines.

Reselling Done Right may in its sole discretion decline/refuse to grant Online Top-Up Loan / Additional Loan, without assigning any reason whatsoever to the Customer.

The Customer agrees that the Live Photo shared, is free from any Spyware, Malware, Virus or any other content which is harmful to Reselling Done Right.

3. Issuance Of Online Top-Up Loan(s) / Additional Loan/Renewal of Existing Gold Loan:

Reselling Done Right may issue the Top-Up Loan(s) / Additional Loan/Renewal of Existing Gold Loan pursuant to the Customer making an Application for Online Top-Up Loan / Additional Loan/ Renewal of Existing Gold Loan and agreeing to the applicable terms and conditions in the form and manner prescribed by Reselling Done Right in this regard. Reselling Done Right shall maintain records of these Applications and other consents/instructions in such manner as may be deemed suitable by Reselling Done Right.

The Customer is entitled to choose the Scheme as per his/her requirement and agrees to pay the charges applicable to the selected scheme/s.

The Online Top-Up Loan/Additional Loan amount shall be disbursed in the account number registered with Reselling Done Right. The Top-Up Loan/Additional Loan amount shall be disbursed within 8 days from the date of submission of the Loan Application, subject to adherence of the terms and conditions mentioned herein.

The Customer shall be bound to comply with these Terms and Conditions and all the policies stipulated by Reselling Done Right from time to time in relation to the Top-Up Loan/ Renewal of Existing Gold Loan. Reselling Done Right may, at its sole discretion, refuse to accept the Application or to issue Top-Up Loan/ Renewal of Existing Gold Loan to the Customer.

The Customer agrees that in the event the Customer avails of any services/ facilities offered by Reselling Done Right through the Website, the Customer shall be bound by all the terms and conditions stipulated by Reselling Done Right pertaining to such services/facilities, offered by Reselling Done Right and availed by the Customer through the Website.

4. Indemnification

In consideration of Reselling Done Right providing the Top-Up Loan/Additional Loan/Renewal of Existing Gold Loan to the Customer in relation to the Scheme opted by the Customer, the Customer hereby agrees to indemnify and keep Reselling Done Right indemnified from and against all actions, claims, demands, proceedings, losses, damages, personal injury, costs (including legal costs) (hereinafter 'Claim'), charges and expenses whatsoever which Reselling Done Right may at any time incur, sustain, suffer or be put to as a consequence of or by reason of or arising out of:

5. Limitation of Liability:

Reselling Done Right shall be under no liability whatsoever in respect of any/all actions, claims, demands, proceedings, losses, damages, personal injury (including actual or perceived loss of reputation, defamation or the like) (hereinafter 'Dispute') and costs, charges and expenses whatsoever, arising directly or indirectly out of:

Reselling Done Right shall under no circumstance be held liable to the Customer if the Online Gold Loan Services is not available in the desired manner for reasons including but not limited to natural calamities, legal restraints, faults in the telecommunication network or network failure, or any other reason beyond the control of Reselling Done Right.

Under no circumstances shall Reselling Done Right be liable for any damages whatsoever whether such damages are direct, indirect, incidental consequential and irrespective of whether any claim is based on loss of revenue, interruption of business or any loss of any character or nature whatsoever and whether sustained by the Customer or by any other person. Illegal or improper use of the Online Gold Loan Services shall render the Customer liable for payment of financial charges as decided by Reselling Done Right or will result in suspension/termination of the Online Gold Loan Services extended to such Customer/s. The aforesaid does not limit Reselling Done Right’s right to initiate appropriate legal proceedings against such Customers.

6. Fees & Charges:

All fee, charges applicable to the Scheme are specified at scheme chooser page on our website.

Any government charges, duty or debits, or tax payable as a result of the availing the Top-Up Loan shall be the Customer’s responsibility and if imposed upon Reselling Done Right (either directly or indirectly), Reselling Done Right shall subject to prevailing charges as applicable in respect of the Top Up Loan, debit such charges, duty or tax from the Top up Loan availed prior to disbursal of the Loan.

7. Intellectual Property Right:

The Customer should assume that everything he/she views or reads on the online platform (collectively referred to as "Content") is copyrighted/protected by intellectual property laws unless otherwise provided and may not be used, except as provided in these terms, without the prior written permission of Reselling Done Right.

Reselling Done Right reserve the right to hold all copyright on the Content displayed on the Online Platform. Nothing contained on the Platform or Website(s) should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any intellectual property displayed on the Website(s) without the written permission of Reselling Done Right or such third party that may own the intellectual property displayed on the Platform.

Reselling Done Right grants the right to access the Platform to the Customer and use the Online Services in accordance with the terms of service mentioned herein. The Customer acknowledges that the services including, but not limited to, text, content, photographs, video, audio and/or graphics, are either the property of, or used with permission by, Reselling Done Right and/or by the content providers and may be protected by applicable copyrights, trademarks, service marks, and/or other proprietary rights and laws of India.

Any breach of the restrictions on use provided in these terms is expressly prohibited by law, and may result in severe civil and criminal penalties. Reselling Done Right shall be entitled to obtain equitable relief (including all damage, direct, indirect, consequential and exemplary) over and above all other remedies available to it, to protect its interests therein.

8. Technology Risks

The website of the Reselling Done Right may require maintenance and during such time it may not be possible to process the request of the Customers. This could result in delays and/or failure in the processing of instructions. The Customer understands that the Reselling Done Right disclaims all and any liability, whether direct or indirect, whether arising out of loss or otherwise arising out of any failure or inability by the Reselling Done Right to honour any Customer instruction for whatsoever reason.

9. Non-Transferability

The grant of Online Gold Loan Services to a Customer is not transferable under any circumstance and shall be used only by the Customer.

10. Notification of Changes and Other Provisions

Reselling Done Right shall have the absolute discretion to amend or supplement any of these Terms and Conditions, features and benefits offered to the Customer including, without limitation to, changes which affect interest charges or rates and methods of calculation at any time.

Reselling Done Right shall notify/communicate the amended Terms and Conditions by hosting the same on the Reselling Done Right's website or in any other manner as decided by Reselling Done Right. The Customer shall be responsible for regularly viewing these Terms and Conditions, including amendments thereto as may be posted on Reselling Done Right’s website and shall be deemed to have accepted the amended Terms and Conditions by continuing to use the Top-Up Loan / Additional Loan. If any provision of these Terms and Conditions shall be determined to be invalid or unenforceable under any rule, law, or regulation of any governmental agency, local, or state, the validity or enforceability of any other provision of these Terms and Conditions shall not be affected.

11. Third Party Links:

The Online Portal may provide hyperlinks to websites not controlled by Reselling Done Right and such hyperlinks do not imply any endorsement, agreement on, or support of the content, products and /or services of such websites. Reselling Done Right doesn’t editorially control the content, products and /or services on such websites and shall not be liable, in any nature whatsoever, for the access to, or the inability to access to, or the use, inability to use or content available on or through such websites.

12. Termination of Online Gold Loan Services

The Customer may request for termination of the Online Gold Loan Services any time by giving a written notice to Reselling Done Right at any of its branches. The Customer will remain responsible for transactions made on his/her account(s) prior to the time of such cancellation of the Online Gold Loan Services.

Reselling Done Right may at its sole discretion, at any time without giving notice or reasons suspend or terminate all or any of the Online Services offered by the Reselling Done Right and/or use by the Customer including for reasons such as:

Breach of these terms by the Customer & Knowledge or information about the death, bankruptcy or legal incapacity of the Customer.

13. Notices

Notices to the Customer may be given through any medium of communication as may be deemed appropriate by the Reselling Done Right i.e. Reselling Done Right’ s website (www.resellingdoneright.com) or email, sms, public notification at Branches, or through newspapers, radio, TV etc. Such notices will have the same effect as a notice served individually to each Customer.

14. Use Of Information And Contents:

The information/content published on this web site should be used for general information purposes only and should not be used as a basis for making business or commercial decisions. You are advised to exercise due caution and/or seek independent advice before entering into any business or commercial decisions, based on the information herein. The information/content may amended or withdrawn without notice.

15. No Representation Or Warranty

There is no guarantee or warranty that the site is free from any virus or other malicious, destructive or corrupting code, program or macro. No information sent to any client through this website or available on this website shall constitute any representation or warranty by Reselling Done Right Finacial Services Limited regarding the credit-worthiness, financial performance or prospects, solvency, or viability of the company. All information in this website is being provided on condition and understanding that the same is not being interpreted or relied on as legal, accounting, tax, financial, investment or other professional advice.

Reselling Done Right Finacial Services Limited may at any time (without being obliged to do so) update, edit, alter and/or remove any information in whole or in part and shall not be responsible for all or any actions that may subsequently result in any loss, damage and/or liability. Nothing contained herein is to be construed as a recommendation to use any product or process and Reselling Done Right Finacial Services Limited makes no representation or warranty, express or implied that the use thereof will not infringe any patent, or otherwise.

16. Privacy And Ownership Of Information

Unless otherwise expressly set forth herein, any information, communication or material you transmit to this website by electronic mail or otherwise, including data, questions, comments, or suggestions will be treated as non-confidential and non-proprietary and will become the property of Reselling Done Right Finacial Services Limited. Such information, communication or material may be used for any purpose, including but not limited to, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. Furthermore, Reselling Done Right Finacial Services Limited shall be free to use any ideas and concepts, contained in any communication you send to this website for any purpose whatsoever.

17. Links To Other Websites

This website may contain links to external websites, having further linked websites, controlled or offered by third parties, in order to help you find relevant websites, services and products which may be of interest to you, quickly and easily. The contents displayed or the quality of services and products offered on such linked websites are not endorsed, verified or monitored by Reselling Done Right Finacial Services Limited. Reselling Done Right Finacial Services Limited is also not responsible for the owners or operators of such external websites or for any products or services they supply or for the contents of their websites and do not give or enter into any conditions , warranties, express or implied or other terms or representations in relation to any of these or accept any liability in relation to any of these and will not be responsible or liable in any way for the content of the linked website.

18. Web Forms

This website contains web forms to facilitate visitors enter their enquiry/queries. By filling any web form on this website you accept Reselling Done Right's Privacy Policy, and by submitting your contact details here, You override your NDNC registration and authorise Reselling Done Right and its authorised representatives to contact you by phone/email/sms for further assistance and information about products and services. By entering your mobile number, you agree to the T&C and allow us to send notifications.